Privacy Policy

Spark Decorating (“we”, “us”, “our”) is committed to protecting your personal information. This policy explains what data we collect through our website, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).

Who We Are

This is the privacy policy of Spark Decorating. Contact details are as follows:
Phone: 07787978102
Email: sparkdecorating@gmail.com
Website: www.spark-decorating.co.uk
Address: 23 Swain Road, Thornton Heath, Surrey, CR7 7AP

What Information We Collect

We only collect personal data that you choose to give us, such as:
• Name, email address, and phone number (if you use our contact form or email us directly).
• Information about your decorating needs when you make an enquiry.

Our website also automatically collects basic technical information (e.g. IP address, browser type, date/time of visit) as part of normal server logs.

How We Use Your Information

We use your information to:
• Respond to your enquiry.
• Provide quotes and carry out decorating work if you become a customer.
• Keep basic records for our accounts and tax purposes.

We do not use your data for marketing, mailing lists, or remarketing.

Legal Basis for Processing
• Responding to your enquiry: Legitimate interests.
• Carrying out work you request: Performance of a contract.
• Keeping records where required by law: Legal obligation.

How Long We Keep Data
• Enquiry emails: normally deleted within 12 months unless you go ahead with work.
• Customer records: kept as required by law (usually 6 years for tax).

Sharing Your Data

We do not sell or share your data with third parties. The only third parties who may process data on our behalf are trusted service providers, such as our web hosting and email provider.

Cookies

This website may use basic cookies needed for it to function properly. We do not use cookies for advertising or tracking unless stated otherwise.

Your Rights

You have the right to:
• Access the data we hold about you.
• Ask us to correct mistakes.
• Ask us to delete your data (where legally possible).
• Object to how we use your data.
• Make a complaint to the Information Commissioner’s Office (ICO) if you’re unhappy.

Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact us at sparkdecorating@gmail.com.